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[Practical guide for public establishment] 10 tips to enable you to quickly improve your visitor experience and increase revenue

Digitalization of the sector, opening to the local community, changing public expectations, the health crisis…so many challenges that push public establishments like museums, tourist sites, parks to question themselves. What are the simplest and quickest actions to take that are most effective ? How can you improve the customer experience while achieving profitability ? 

 

Here are 10 very pragmatic pieces of advice that will allow you to quickly react and implement a first line of action to manage people flow, improve experiences and optimize ticket sales.

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You will find there

4 maintenance pages that will allow you to answer the following questions:​​​

10 pieces of advice that will allow you to:

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  • Take stock

  • Adjust your strategy

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  • ​What are the benefits of traffic information for carriers?

  • Measuring attendance correctly, what does that mean? What are the pitfalls to avoid and the existing technologies?

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Created in 2014, Affluences is a startup that aims to democratize people flow and make it as accessible as the weather. It offers a turnkey solution allowing places welcoming the public to manage their attendance in real time and in a predictive manner. Today, the company has become a key player in the field of real-time people counting, gauge control, measurement and management of queues, as well as in online slot reservation.

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Creator of digital business solutions, Klee supports its Clients from the idea to the operational, sustainable and industrial solution through its Consulting, Digital Integration, Application Management and Products activities. Agile & innovative, Klee's 600 talents imagine and co-construct value-creating solutions. Klee achieved 83 million euros in turnover in 2019.

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